To get your full security deposit back, clean thoroughly, photograph every room, return all keys, give your landlord a forwarding address in writing, and know your state's return deadline. In Wisconsin that deadline is generally 21 days; in Illinois, landlords must generally itemize deductions within 30 days and return the balance within 45 days, with rules that vary by property and by city.
How long does a landlord have to return a security deposit?
Deadlines are set by state law and, in some places, by local ordinance. In Wisconsin, the administrative code generally requires the landlord to return the deposit, less any lawful deductions, within 21 days after the tenant vacates or returns possession of the unit. In Illinois, landlords are generally required to provide an itemized statement of deductions within 30 days of move-out and return the remaining amount within 45 days, and Chicago has its own ordinance with additional requirements.
Laws change and have exceptions, so check the current rules from your state's attorney general, a tenant-rights group or legal aid before relying on a deadline. This is general information, not legal advice.
What should your move-out checklist include?
- Read your lease for cleaning, notice and key-return requirements.
- Give written notice of your move-out date and your forwarding address.
- Empty the unit completely, including closets, cabinets, the garage or basement, and any storage area.
- Clean: kitchen surfaces, appliances, bathrooms, floors, windows and blinds.
- Patch small nail holes if your lease allows, and replace burned-out bulbs.
- Return all keys, fobs and garage remotes and get a receipt.
How do you document the condition of the unit?
Take dated photos and short videos of every room, including inside cabinets, appliances, closets and floors, after you have cleaned and emptied the unit. If you took move-in photos, compare them. Ask for a walk-through with the landlord and get any notes in writing. Keep copies of everything: emails, receipts, photos and your lease.
What counts as normal wear versus damage?
Normal wear includes minor scuffs, small nail holes, faded paint and carpet worn from ordinary use. Damage includes holes in walls, large stains, broken fixtures, pet damage and missing items. Landlords generally cannot deduct for normal wear, but they can deduct for damage and unpaid rent, subject to the lease and the law.
How can tote rental make move-out easier?
A cleaner exit starts with getting everything out on schedule. Renting totes lets you pack room by room, stack empties in one place, and finish quickly, leaving time to clean and photograph the unit. Totes arrive ready to load, with no tape or cardboard to sweep up, and we pick them up after, so you are not leaving a pile of boxes behind. If you are also moving into a new place, a four-week term gives you time to handle both.
See tote packages by home size and book your delivery date.
View Residential PricingFrequently Asked Questions
How long does a landlord have to return a security deposit in Wisconsin?
Wisconsin's rules generally require the landlord to return the deposit or an itemized list of deductions within 21 days after you move out or return possession.
How long does a landlord have to return a security deposit in Illinois?
Illinois landlords generally must itemize deductions within 30 days and return the balance within 45 days, and Chicago has additional rules. Check the current law for your property.
What should I do if my landlord does not return my deposit?
Send a written demand with your forwarding address and copies of your photos and receipts, then contact a tenant-rights group, legal aid organization or small-claims court for next steps.
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